Terms and Conditions

Terms and Conditions

These Terms and Conditions govern every purchase made through hollandtradingph.com. By placing an order, you confirm that you have read, understood, and agreed to the terms set out below. Please review this page carefully before completing any transaction.

1. About the Seller

This website is operated by HOLLAND TRADING OPC, a duly registered One Person Corporation under Philippine law, with SEC Registration No. 202306010211307. Our registered address is Level 10-01 One Global Place, Taguig City, Metro Manila 1630, Philippines. For inquiries, reach us at info@hollandtradingph.com or through the contact form on this website. Our customer service team is available Monday to Saturday, 9:00 AM – 6:00 PM.

2. Scope

These Terms apply solely to the online sale of dishwashers offered through hollandtradingph.com to buyers located in the Philippines. Each order you place constitutes a separate agreement governed by these Terms.

3. Ordering Process and Contract Formation

Browsing the website does not constitute a binding offer. A contract is formed only when we send you an order confirmation by email. Until that confirmation is issued, we reserve the right to decline or cancel any order, for example due to stock unavailability. As expressly recognised under the Electronic Commerce Act (Republic Act No. 8792) and the Internet Transactions Act (Republic Act No. 11967), this contract is valid and enforceable in electronic form.

4. Product Availability

All products are offered subject to availability. If an item becomes unavailable after your order is confirmed, we will notify you promptly and issue a full refund to your original payment method.

5. Prices, VAT, and Fees

All prices are displayed in Philippine Pesos (PHP) and are inclusive of 12% VAT. There are no hidden fees or additional charges collected at the point of delivery. The price shown at checkout is the final amount you pay.

6. Payment

We accept payment by Visa and Mastercard credit or debit cards, processed through a secure 3-D Secure payment page. We do not store your card details at any point; all card data is handled exclusively by our payment processor.

7. Delivery

We offer free delivery nationwide across the Philippines. Orders are delivered within 2 to 3 business days after order confirmation. Delivery is arranged entirely by us; no additional logistics fee will be charged to you.

8. Returns and Refunds

You may return any item within 60 days from the date of delivery, for any reason — including a change of mind. To initiate a return, contact us via email or the contact form. We will arrange pickup at no cost to you. Refunds are processed to your original payment method within 5 business days after we receive the returned item.

9. Warranty

Defective products are covered by the manufacturer's official warranty as well as the implied warranty under the Consumer Act of the Philippines (Republic Act No. 7394). Remedies available to you include free repair, replacement, or a full refund, depending on the circumstances.

10. Limitation of Liability

Our liability to you shall not exceed the amount paid for the specific product giving rise to the claim, except where Philippine law expressly provides otherwise.

11. Complaints

If you have a concern, please contact us first so we can resolve the matter promptly. Should a dispute remain unresolved, you may file a complaint with the DTI E-Commerce Bureau or the DTI Fair Trade Enforcement Bureau in accordance with Republic Act No. 11967.

12. Governing Law

These Terms are governed exclusively by the laws of the Republic of the Philippines. Any dispute arising from or relating to these Terms shall be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies.

Last updated: 25 October 2026.